="Accessibility"

We believe that everyone has the right to experience the thrill of live performance, and we’re working towards ensuring the Edinburgh Festival Fringe is as inclusive as possible. To find out about the work we’re doing year round to improve the accessibility of the Fringe, visit our access pages.


Access tickets service

The Fringe Box Office has staff in place specifically for access enquiries and ticket bookings. This service is here to assist anyone with an access requirement to make the most of what the Edinburgh Festival Fringe has to offer. 

If you require a personal assistant (PA) to help you attend the Fringe, you are entitled to a complimentary PA ticket. Wheelchair users requiring a PA ticket should phone +44 (0)131 226 0002 or email [email protected] to book.

The Access tickets service is available to anyone who:

  • would like to book specific accessibility services, eg a hearing loop, audio description headsets, captioning units or seating in relation to the location of the BSL interpreter
  • requires specific accessibility information for each venue
  • requires extra assistance when at a venue, including avoiding waiting in queues and busy environments
  • has specific seating requirements
  • is a wheelchair user
  • requires a complimentary personal assistant ticket to attend a performance.

Booking and collecting tickets

Access tickets service contact details

We are able to take payment by all of these methods. 

 


Access tickets booking by email

Please include the following information in your email:

  • the show you would like to book
  • the date, time and venue of the show
  • number of tickets required
  • what you need to be able to access the performance
  • a phone number we can contact you on if you would like us to phone you.


Access tickets service opening hours

Fringe Box Office - 180 High Street, EH1 1QS (map)
05 - 9 June (daily) 10:00 - 18:00
10 June - 14 July (Mon - Sat) 12:00 - 15:00
15 - 28 July (daily) 10:00 - 18:00
30 July - 27 August (daily) 09:00 - 21:00

 

Accessible ticket collection

View the full opening hours for our collection points

The following collection points have level access provisions and are managed by Fringe staff who have received bespoke disability equality training.

  • The Fringe Shop is wheelchair accessible, with a power-assisted door, hearing loop and dropped counter.
  • The Fringe Box Office has level access via a steep slope, a hearing loop and a dropped counter. 
  • Waverly Train Station has level access. There is no dropped counter, but staff assistance is available. 
  • The Virgin Money Half Price Hut has a hearing loop. There is no dropped counter, but staff assistance is available.


Let us know on the Welcome app if you are coming to the Fringe Shop or Box Office and would like to request assistance.


How to find a show

Accessible performances
Many shows offer Captioning, Audio Description, Signed and Relaxed Performances. You can use the search filters or click the links below to find a show by performance type. To find the dates for an accessible performance make sure to check the "Accessibility tab" below the show details.

These are updated regularly so be certain to check back for the most up-to-date information.

If you have a specific access requirement, remember to book using the Access Bookings team.

Search tools
The advanced search filters on edfringe.com and the Fringe app can be used to filter all shows by access provision.

You can apply the following filters or click on the quick links below to view results.


Key Fringe areas

Getting to the Fringe Box Office

The Fringe Box office is located at 180 High Street (view on map) and is open between 09:00-21:00 from 31 July to 26 August.

  • By bus – There are several buses services running along the North and South Bridges. Disembark from here and it is a short distance to the High Street.
  • By train – Here are two suggested routes:
    • Route 1 – Exit onto the Market Street or Waverley Bridge and travel up Cockburn Street, this will take you directly to the east High Street entrance.
    • Route 2 – Exit onto Waverley Bridge, turn right onto Princes Street towards North Bridge, from here it is a short walk to the east High Street entrance. This is longer than the first route but is also not as steep as the first, so may suit wheelchair users or those will physical impairments.


Getting around the Fringe Box Office

Details of access routes into the Fringe Box Office and Fringe shop are shown in our video fly through below.

The Mound

This is the location of the Half Price Hut, which sells half-price tickets on the evening before and the day of the performance for shows that have chosen to be included. There is a Hearing Loop, and although there is no dropped box office, staff assistance is available, tickets can be bought between 10:00 to 21:00 from 07 August to 26 August. Ticket collection services will be running from 02 August.

  • By bus - Lothian Regional Transport run services from all over the city to Princes Street, there is also the tram service which runs there from Edinburgh Airport.
  • By train – Get the train to Waverley Station and exit onto either Waverley Bridge or Princes Street. Go west past the Scott Monument and the Mound is located next to the Scottish National Gallery.

For up to date travel information, visit www.lothianbuses.com or www.scotrail.co.uk.


Finding an Accessible venue

The Venue Access Award guides and supports venues in introducing good practice for access provision in their premises. As an auidence member you can feel confident that the venues achieving this award have committed to higher standards of accessibility and staff have undertaken appropriate awareness training.

Find out which venues have achieved the Venue Access Award.


Changing Places

There five Changing Places in central Edinburgh during August. These are accessible toilets with an adult-sized changing bench and hoist, for people who are unable to use a standard accessible toilet.

 

Changing place locations

  • Fringe Changing Place - corner of Windmill Street and Chapel Street (view map) Fringe Central staff can provide access 10:00 - 22:00 or 24-hour if the user has a radar key (02 – 27 August).
  • The Booking Office Pub, Waverley Bridge, EH1 1BQ, 06:00 – 00:00.
  • National Museum of Scotland, Chambers Street, EH1 1JF, 10:00 – 17:00
  • The Scottish Parliament, 1 Horse Wynd, EH99 1SP, opening hours vary – visit changingplaces.org
  • Edinburgh International Book Festival, Charlotte Square, EH2 4HQ, 10:00 – 00:00 (10 - 26 August only).
  • Scottish National Gallery of Modern Art – Modern One – 75 Belford Road, Edinburgh, EH4 3DR - 09:00 -17:00.

Sensory backpacks

The Fringe Society has a number of sensory backpacks which are available to borrow (free of charge) for children and adults on the autism spectrum, to help make your Fringe experience as enjoyable as possible.

We are grateful for the support of the Edinburgh Festivals 70th Anniversary Legacy Tourism Innovation Fund, Trespass, Edinburgh Trams and Deaf Action in providing sensory backpacks and BSL interpretation.

Sensory backpacks in the Fringe shop

Backpacks can be collected from:

  • Fringe Shop (180 High Street) 09:00 – 21:00 (view on map)
  • Fringe Shop in Waverley Mall – Monday – Thursday and Sunday 10:00 – 18:00 and Friday and Saturday 09:00 – 20:00 (view on map)
  • Dance Base (14-16 Grassmarket) – 09:00 – 21:00 Tuesday – Sunday  | 09:00 – 17:00 Mondays (view on map)
  • Gilded Balloon Rose Theatre (204 Rose Street) – 10:00 – 22:45 2-11 August | 11:45 – 22:45 12 - 25 August (view on map)
  • Scottish Storytelling Centre (43-45 High Street) – 09:30 – 21:30 (view on map)
  • Pleasance Dome (Bristo Square) – 10:00 – 21:00 (view on map)

Please bring a form of photographic ID with you. Backpacks are available on a first-come, first-served basis.

Each backpack inludes:
Backpacks contains a fidget toy, earplugs or ear defenders, a photo story describing the Virgin Money Street Events and a list of relaxed performances at the Fringe. Small backpacks also include a soft toy. Backpacks and ear defenders should be returned to one the pick up locations, but you are welcome to keep the other items.


Useful links

Neatebox Welcome app
Let us know on the Welcome app if you are coming to the Fringe Shop or Box Office and you require assistance.
Find out more at neatebox.com

Blue badge car parking in Edinburgh
Search for a parking space for a disabled person on this map from the City of Edinburgh Council.
Find out more at edinburgh.gov.uk

Lothian bus access information
Lothian buses aim to make travel easier for everyone, including passengers with disabilities and those traveling with young children. 
Find out more at lothianbuses.co.uk

Changing Places
We are delighted to once again be hiring a mobile Changing Place from Portokabin for the Fringe. Watch this space for information on where it will be located.
Find out more at Portokabin.co.uk

Artlink Edinburgh - Arts Access
Artlink works towards making the arts accessible to people with experience of a disability. The Arts Access service creates links between people who want to discover and enjoy the arts in Edinburgh. The service works to ensure that the trickiest part of an Arts Access outing is choosing where to go. They provide ‘What’s On’ information, book tickets, match members with volunteers and organise transport.
Find out more at artlinkedinburgh.co.uk

Euan’s Guide
Euan’s Guide is the disabled access review website that aims to ‘remove the fear of the unknown’ and inspire people to try new places. Many Fringe venues are listed as ‘pop-up venues’
Find out more at euansguide.com

Gig Buddies
Gig Buddies is a befriending project in Midlothian, which aims to link music fans who have a learning disability with volunteers who share a common interest. Many Gig Buddies enjoy coming to a variety of shows at the Fringe.
Find out more on the Gig Buddies webpage