We believe that everyone has the right to experience the thrill of live performance, and we’re working towards ensuring the Edinburgh Festival Fringe is as inclusive as possible. To find out about the work we’re doing year round to improve the accessibility of the Fringe, visit our access pages.


Access tickets service

The Fringe Box Office has staff in place specifically for access enquiries and ticket bookings. This service is here to assist anyone with an access requirement to make the most of what the Edinburgh Festival Fringe has to offer. 

To find out more about the access tickets service please email [email protected]

The access tickets service is available to anyone who:

  • would like to book specific accessibility services, eg a hearing loop, audio description headsets, captioning units or seating in relation to the location of the BSL interpreter
  • requires specific accessibility information for each venue
  • requires extra assistance when at a venue, including avoiding waiting in queues and busy environments
  • has specific seating requirements
  • is a wheelchair user
  • requires a complimentary personal assistant ticket to attend a performance.

Booking and collecting tickets

Access tickets service contact details

  • Phone: +44 (0) 131 226 0002
  • Email: [email protected]
  • Text message booking: +44 (0)7860 018 299

We are able to take payment by all of these methods. 

 

Accessible ticket collection

If you need to collect your tickets in person please contact the access bookings team to make an appointment. The Fringe Shop is wheelchair accessible, with a power-assisted door, hearing loop and dropped counter.

 

Access tickets booking by email

Please include the following information in your email:

  • the show you would like to book
  • the date, time and venue of the show
  • number of tickets required
  • what you need to be able to access the performance
  • a phone number we can contact you on if you would like us to phone you.

How to find a show

Search tools
The advanced search filters on edfringe.com can be used to filter all shows by access provision.

You can apply the following filters or click on the quick links below to view results.


Finding an accessible venue

The Venue Access Award guides and supports venues in introducing good practice for access provision in their premises. As an auidence member you can feel confident that the venues achieving this award have committed to higher standards of accessibility and staff have undertaken appropriate awareness training.

Find out which venues have achieved the Venue Access Award.


Accessible toilets

Changing Places are accessible toilets with an adult-sized changing bench and hoist, for people who are unable to use a standard accessible toilet.

The following is a list of Changing Place locations in 2022 – we'll update this list with details of any additional Changing Places as we have it:

  • The Booking Office Pub, Waverley Bridge, EH1 1BQ, Monday to Thursday 07:00 – 00:00,  Friday to Sunday 07:00 – 01:00.
  • National Museum of Scotland, Chambers Street, EH1 1JF, 10:00 – 17:00.
  • The Scottish Parliament, 1 Horse Wynd, EH99 1SP, Monday to Saturday, 10:00 – 17:00. Last entry 16:30.
  • Scottish National Gallery of Modern Art, ModernOne carpark, 75 Belford Rd, Edinburgh, EH4 3DR, 09:45 – 17:30.
  • Edinburgh Waverley Station, Edinburgh, EH1 1BB, Monday to Saturday 04:00 – 23:45, Sunday 06:00 – 23:45.
  • St James Quarter, St James Crescent, level one of the Galleria, Edinburgh, EH1 3AD, Monday to Saturday 09:00 – 20:00, Sunday 10:00 – 18:00. This facility can only be accessed with a key which can be collected from the Guest Services Desk located on level one of St James Quarter (a radar key will not work).

 


BSL at the Fringe street events

BSL interpreted street performances took place on the West Parliament Square stage throughout the day on 07, 11, 21, 25 and 28 August 2022. We were delighted to work once again with Deaf Action to provide this.

We'll update this page with information on BSL provision at the 2023 street events once it is confirmed.


Covid-19

We are mindful that as Covid-19 restrictions ease not everyone is able to enjoy the same freedom of movement. We are working to find the best way for clinically vulnerable customers and those concerned about Covid-19 to attend Fringe events safely.

Check our page on visiting the Fringe safely for more information.

To find out about Covid-related refunds please visit our box office FAQs.


Sensory backpacks

Sensory backpacks in the Fringe shop

The Fringe Society provides sensory backpacks for children and adults who might find the festival environment overwhelming.

Our Trespass backpacks contain a variety of sensory products chosen to help support various sensory needs, including ear defenders. All of the items in these backpacks are free to keep and take home, with the exceptions of the ear defenders and the Trespass bags themselves – we kindly ask that these are returned to one of our pick-up / drop-off points.

A drawsting bag option is also available; this includes earplugs instead of ear defenders, which can be kept and taken home – nothing needs to be returned and everything is yours to keep! 

If you would like more information on the sensory backpacks please contact [email protected].

There is also a PDF of the street events social story available to download here.

We are grateful for the support of the Edinburgh Festivals 70th Anniversary Legacy Tourism Innovation Fund, Trespass and Edinburgh Trams.


Useful links

Blue badge car parking in Edinburgh
Search for a parking space for a disabled person on this map from the City of Edinburgh Council.
Find out more at edinburgh.gov.uk

Lothian bus access information
Lothian buses aim to make travel easier for everyone, including passengers with disabilities and those traveling with young children. 
Find out more at lothianbuses.co.uk

Artlink Edinburgh  Arts Access
Artlink works towards making the arts accessible to people with experience of a disability. The Arts Access service creates links between people who want to discover and enjoy the arts in Edinburgh. The service works to ensure that the trickiest part of an Arts Access outing is choosing where to go. They provide ‘What’s On’ information, book tickets, match members with volunteers and organise transport.
Find out more at artlinkedinburgh.co.uk

Euan’s Guide
Euan’s Guide is the disabled access review website that aims to ‘remove the fear of the unknown’ and inspire people to try new places. Many Fringe venues are listed as ‘pop-up venues’
Find out more at euansguide.com

Gig Buddies
Gig Buddies is a befriending project in Midlothian, which aims to link music fans who have a learning disability with volunteers who share a common interest. Many Gig Buddies enjoy coming to a variety of shows at the Fringe.
Find out more on the Gig Buddies webpage