Ticketing FAQs

  • I'm going to arrive late, is that ok?
    If you arrive late for an event for which you have tickets, you may not be allowed to enter. The venue decides whether or not to admit latecomers. It is your responsibility to arrive before or at the advertised start time. No refunds will be granted for refusal of entry to an event due to late arrival on the part of the customer.

    Edinburgh is particularly busy during August, and this affects travel times – even on foot – so please make sure you have enough time to get to your show. We recommend you do not book shows back to back (ie without any time in-between), even within the same venue, as it can take time to get in and get out of individual venue spaces.
  • Why can I only get early tickets for some shows and not others?
    All Fringe shows have the option to make their tickets available through the Fringe Box Office early, so the number of shows available for early ticket purchase depends entirely on their preference.
  • I have access requirements
    Reasonable adjustments will be made at venues to give the best possible access for disabled customers. However, given the temporary nature of some Fringe venues, facilities may vary. Visit our accessibility page for further details, or search for wheelchair-accessible shows using the search bar. Our show filter panel (accessible from the search results page) also features a number of accessibility search options.

    A number of Fringe shows provide signed, audio-described, relaxed and captioned performances. You can search for these shows through the filter results panel (accessible from the show search results page); for further information, call 0131 226 0002, text phone 07860018299, email [email protected] or go to edfringe.com/accessibility.
  • My tickets haven't arrived
    If you suspect there's an issue with your tickets, get in touch with us by emailing [email protected] or by calling +44 (0)131 226 0015. Please note that, unless we have been negligent in our commitment to dispatch the tickets to you, an order not arriving is not sufficient grounds for a refund. In all circumstances, once we have been informed of the problem, we will take all reasonable measures to ensure that you can attend the events you've booked.
  • What is your babes-in-arms policy?
    Babes-in-arms policies vary from venue to venue. For more information about the policies that are in place at specific Fringe venues please check the venue and show listing pages. Alternatively contact the Fringe Box Office at [email protected].

Ticket types

  • 2for1 ticket offer
    A number of shows will take part in the 2for1 ticket offer on 09 – 10 August 2021. To take advantage of the offer, please ensure that you purchase tickets in multiples of two. Please note, the 2for1 ticket offer applies only to full-price tickets.
  • Allocated seating
    Some venues sell tickets with seat numbers allocated to them. When purchasing tickets, check to see if your seat has an allocation on the confirmation email or on the physical ticket so you can plan ahead. If the venue is general (unallocated) seating, it is a good idea to arrive early so you can choose the seats that best suit you and your party.
  • Free tickets
    Free shows may still require a physical ticket for entry. This is to guarantee entry upon arrival. Please double-check whether your show is ‘ticketed’ or ‘non-ticketed’ prior to arrival so you can plan accordingly.
  • Pay what you want
    Some shows operate on a 'pay what you want' model, where you decide how much you want to pay at the end of the performance. To secure tickets for these shows, customers can sometimes pay a token amount (eg £5) in advance; however, you are still encouraged to donate more at the end of the show if you are able to.
  • Family tickets
    Family tickets are available for some shows for two adults and two children, or one adult and three children under the age of 18.
  • Concessions
    For many performances, general concession prices are applicable to students, registered unemployed, customers with disabilities, senior citizens (65+) and children under the age of 18. Proof of status must be presented at the venue. Concession tickets are only valid when accompanied by appropriate identification.
  • Group discounts
    For many performances, a 10% discount for groups of 10 persons or more is available. Please check prior to making your booking.
  • School groups
    Thinking of bringing your class to the Fringe this year? Have a look at our booking guide for teachers for some helpful tips.