Box office

The Fringe Box Office is the only place to get tickets for every show appearing at the Fringe.


Fringe Box Office

The Fringe Box Office opens on 04 June 2015 when we launch the 2015 Fringe Programme, but tickets for some shows go on sale through our website earlier in the year. This page will be updated with details of our 2015 Box Office and ticket collection point locations and opening hours when they come available.

Early tickets on sale

To allow our audiences to plan their trips and book their tickets as early as possible, we begin selling tickets for some shows through our website early in the year. All shows that register for the Festival Fringe are given the option to put their tickets on sale through the Fringe Box Office early, so the number of shows available for early ticket purchase depends entirely on the preference of the participating companies. As shows continue to register, the number of shows available for sale online will continue to grow as we approach our programme launch.

The first shows of 2015 go on sale through our website from Thursday 29 January, and additional shows will be added each month until programme launch. The full set of onsale dates are:

  • 29 January
  • 17 February
  • 10 March
  • 07 April
  • 11 May
  • 21 May
  • 04 June (Full 2015 programme launch)

After the full 2015 programme launch on Thursday 04 June, you also buy tickets by phone through our ticket booking line on +44 (0)131 226 0000 or in person over the counter at 180 High Street, Edinburgh.


Booking advice and fees

The following information has not yet been updated for the 2015 season and is subject to change.

  • Booking fees - A booking fee of 90p per ticket (up to a maximum of £5.40) applies to telephone, online and mobile app bookings. Please note that for mobile app purchases, multiple tickets for different performances or shows will be processed as separate transactions. No booking fee applies to tickets purchased in person from the Fringe Box Office, Glasgow Box Office, University Visitor Centre or at the Virgin Money Half Price Hut.
     
  • Exchanges and refunds - Please note that, from the moment that the transaction is completed, all Fringe tickets are non-refundable and non-exchangeable unless a show has been cancelled or the particulars of the show change in a manner that results in you being unable or unwilling to attend, in which case we shall notify you and reimburse the price of the tickets as soon as possible. In respect of purchases through the Website or the official Fringe App, completion is deemed to be once you have agreed to the terms and conditions and clicked to confirm your purchase.
     
  • Latecomers - If you arrive late for an event for which you have purchased tickets, you may not be guaranteed entry. It is your responsibility to arrive to an event before or at the advertised start time. No refunds will be granted for refusal of entry to an event due to late arrival on the part of the customer.
     
  • Concessions - For many performances, general concession prices are applicable to students, registered unemployed, customers with disabilities, senior citizens (65+ or 60+ and in receipt of a UK pension) and children under the age of 18. Proof of status must be presented at the venue. Concession tickets are only valid when accompanied by appropriate identification.
     
  • Group discounts - For many performances, a 10% discount for groups of 10 persons or more is available. Please check prior to making your booking.
     
  • Family tickets - Family tickets are available for some shows for two adults and two children, or one adult and three children under the age of 18.
     
  • Free tickets - Free shows can be ticketed or non-ticketed. Ensure that you book a ticket for free ticketed shows.
     
  • 2for1 ticket offer - A number of shows will take part in the 2for1 ticket offer on 10 and/or 11 August 2015. To take advantage of the offer, please ensure that you purchase tickets in multiples of two. Please note, the 2for1 Ticket Offer applies only to full price tickets.
     
  • Virgin Money Half Price Hut - Many events sell tickets for that day's performance at half price at the Virgin Money Half Price Hut. The Hut will be open daily 12 - 31 August 2015, and opening hours will be posted in due course.
     
  • BBC shows tickets - In 2014, tickets for BBC shows could be booked via www.bbc.co.uk/tickets. Ticketing details for BBC shows in 2015 will be posted here as they come available.
     
  • Early ticket sales - To allow our audiences to plan their trips and book their tickets as early as possible, we begin selling tickets online at edfringe.com early in the year. All shows that register for the Festival Fringe are given the option to put their tickets on sale through the Fringe Box Office early, so the number of shows available for early ticket purchase through our website depends entirely on the preference of the participating companies. As show registration for inclusion in our printed programme is open until early April, the number of shows available for sale online continues to grow as we approach our programme launch.
  • Fringe-time - The Fringe website and programme use a 24-hour clock to display show performances. However, Fringe days begin at 05:00 and end at 04:59, so shows in the early hours (e.g. 01:30) will be listed for the day before. Please ensure that you have booked tickets for the correct date before completing your purchase.
     
  • Ticket collections - If you have asked to collect your tickets, your tickets will be available for collection from 04 June 2015 at the Fringe Box Office, 180 High Street, Edinburgh, EH1 1QS, or from one of the other listed collection points once they open nearer to August. Please bring the payment card used for the transaction or a copy of your booking confirmation.

    Please note that, unless explicitly agreed, tickets ordered through the website, phone, or Fringe App will not be available for collection at the venue or the venue's box office.
     
  • Posted tickets - If you choose to have your tickets posted to you, they will be posted to the address saved in your account details at time of posting. It's important to note that changes made to your address details after a booking is made but before ticket posting could impact the address to which tickets are sent. Ticket posting will begin in mid-June, and will be processed in chronological order of purchase. Please note, postage of tickets is not available for bookings made via the official Fringe App.

    You should contact us in good time to inform us of tickets not received at customerservices@edfringe.com or by calling +44 (0)131 226 0015. Please note that unless we have been negligent in our commitment to dispatch the tickets to you, an order not arriving is not sufficient grounds for a refund. In all circumstances, once we have been informed of the problem we will take all reasonable measures to ensure that you can attend the events booked. Due to the time required to process and post out tickets, the website has a 14-day cut off period for ticket posting. Any ticket purchases made for performances within the next 14 days must be collected from one of our collection points.
     
  • Accessibility - Reasonable adjustments will be made at venues to give the best possible access for customers with disabilities. However, given the temporary nature of some Fringe venues, facilities may vary. Visit our accessibility page for further details or you can search for wheelchair accessible shows using the search bar. Our show filter panel (accessible from the search results page) also features a number of accessibility searching options.

    A number of Fringe shows provide signed, audio-described, relaxed and captioned performances. You can search for these shows through the Filter results panel (accessible from the show search results page) or for further information, call 0131 226 0002, text phone 0131 226 0039, email accessbookings@edfringe.com or go to edfringe.com/accessibility.
     
  • Babes in arms policies - Babes in arms policies vary from venue to venue. For more information about the policies that are in place at specific Fringe venues please contact the Fringe Box Office at customerservices@edfringe.com.