Box Office information

• Booking Fringe tickets
• Box Office and telephone opening hours

• How do I book tickets?
  You can book tickets online at edfringe.com. Our phone lines and in-person Box Office at 180 High Street are open from Friday 09 June – see times above.
   
• Is there a booking fee on Fringe tickets?
  A booking fee of £1.25 per ticket is applied to all bookings, up to a maximum of £5 per transaction. This contributes towards the Fringe Society’s charitable work.
   
• What type of events are available to book this year? 
  There are two categories of event format at the Fringe.
   
  • In person 
    In-person shows take place in a physical venue at a specific date and time. 
     
  • Online
    Online shows can be purchased ahead of time and viewed during the festival.


• I have access requirements
  The Fringe Box Office has a team in place specifically for access enquiries and ticket bookings. This service is here to assist anyone with an access requirement to make the most of what Fringe has to offer. You can contact our access bookings team by emailing [email protected] or calling 0131 226 0002. 

  You can find venue access information for in-person events on individual show listings on edfringe.com.

  For more information about our access services, visit our accessibility page.

In person

• How do e-tickets work?
  Once you've booked your ticket(s) you'll receive a confirmation email containing a QR code – this is your ticket. If you've booked tickets for multiple shows in a single transaction, this QR code will be the ticket for every show in that transaction. You will need to show the QR code on arrival at your venue(s); you can do this on your phone or tablet, or print it if required.
   
• Where can I find my e-ticket?
  You can find your e-ticket in your confirmation email or in your account area on edfringe.com.
  If you think you have not received your confirmation email, please check your junk / spam folder. If you still can’t find it get in touch with us by emailing [email protected] or by calling 0131 226 0015. 
   
• What if I can't use e-tickets?
  If you don't have access to a mobile device / email / printer, or if e-ticketing presents another access issue for you, please get in touch with our customer service team on 0131 226 0015 or email [email protected] and we'll arrange an alternative.
   
• How do e-tickets work if we're a group arriving separately?
  If you won't be arriving at the venue at the same time as the rest of your party, you should forward your e-ticket to everyone attending. They'll be able to use the same barcode to gain entry.
   
• I'm going to arrive late, is that ok?
  If you arrive late for a scheduled event for which you have tickets, you may not be allowed to enter. Each venue decides whether or not to admit latecomers. It is your responsibility to arrive before or at the advertised start time. No refunds will be granted for refusal of entry to an event due to late arrival on the part of the customer.

  Edinburgh can be particularly busy during August, and this affects travel times – even on foot – so please make sure you have enough time to get to your show. You should also consider things like:

  • the time it takes to find the right space within your venue (some have multiple spaces)
  • whether you'd like to visit the bar or use the toilet before entering your show
  • securing preferred seats (in which case you'll probably want to join the queue early).

  We recommend you do not book shows back to back (ie without any time in-between), even within the same venue, as it can take time to get in and get out of individual venue spaces. This is especially true with public safety measures in place, so please factor these into the time it will take you to get into venues.

In person

• Concessions
  For many performances, general concession prices are applicable to students, registered unemployed, customers with disabilities, senior citizens (65+) and children under the age of 18. Proof of status must be presented at the venue. Concession tickets are only valid when accompanied by appropriate identification.
   
• Family tickets
  Family tickets are available for some shows for two adults and two children, or one adult and three children under the age of 18.
   
• Free tickets
  Free shows may still require a physical ticket for entry. This is to guarantee entry upon arrival. Please double-check whether your show is ‘ticketed’ or ‘non-ticketed’ prior to arrival so you can plan accordingly.
   
• Pay what you want
  Some shows operate on a 'pay what you want' model, where you decide how much you want to pay at the end of the performance. To secure tickets for these shows, customers can sometimes pay a token amount (eg £5) in advance; however, you are still encouraged to donate more at the end of the show if you are able to.
   
• Group discounts
  For many performances, a 10% discount for groups of 10 persons or more is available. Please check prior to making your booking.
   
• Allocated seating
  Some venues sell tickets with seat numbers allocated to them. When purchasing tickets, check to see if your seat has an allocation on the confirmation email or on the physical ticket so you can plan ahead. If the venue is general (unallocated) seating, it is a good idea to arrive early so you can choose the seats that best suit you and your party.